Question 1

What exactly does a licence cover?

Accepted Answer

A licence permits you to run the product on a defined number of production server instances. Single covers one, Network covers five and includes a free staging licence, and Unlimited removes the cap entirely. Licences never gate features — every tier gets the identical product, and the only difference is deployment scope.

Question 2

Can I move a licence between servers?

Accepted Answer

Yes. Keys are rebindable from your account at any time with no cooldown and no support ticket. Unbind the old server, bind the new one. Migrating a whole network to new hardware is a five-minute job.

Question 3

What happens if I need more servers later?

Accepted Answer

Upgrade the tier from your account and pay only the difference against what you already paid. Your existing key keeps working throughout — the seat count simply increases.

Question 4

Do I keep updates forever?

Accepted Answer

Single-server licences receive every update within the major version you bought. Network and Unlimited receive every update across all major versions, permanently, including rewrites that would otherwise be a new purchase.

Question 5

Which payment methods do you accept?

Accepted Answer

Major cryptocurrencies, or Boosty if you would rather pay through a card-friendly platform. The price you see is the price you pay — we are not VAT-registered, so no tax is added at checkout, and a plain receipt is issued for every order.

Question 6

What is the refund policy?

Accepted Answer

Fourteen days, no questions asked, provided the licence has not been bound to more than one server. If a product does not do what its specification says it does, we refund it regardless of how long you have had it.

Question 7

How is delivery handled?

Accepted Answer

Instantly. The moment payment clears, your account shows the download and the licence key. There is no manual fulfilment step and no waiting for someone to wake up in another timezone.

Question 8

Do these work alongside DayZ Expansion?

Accepted Answer

Most do, and each product page states its position explicitly. The exception is base building — Bastion and Expansion's building system both hook the same placement path and cannot run together. Bastion does integrate with Expansion territories, and that combination is tested.

Question 9

Which DayZ versions are supported?

Accepted Answer

Every product lists its supported versions on its page and in the changelog. As a rule we support the current version and the two before it. Compatibility updates for a new DayZ release usually ship within 72 hours.

Question 10

Will these run on a console community server?

Accepted Answer

No. Console community servers cannot load custom mods — that is a platform restriction, not ours. Everything in this catalogue is PC only.

Question 11

What if a mod breaks after a DayZ update?

Accepted Answer

Report it and it gets priority over everything else in the queue. Compatibility breakage is treated as an incident rather than as a feature request, and fixes are published as soon as they pass testing rather than being batched into the next release.

Question 12

Do you publish performance costs?

Accepted Answer

Yes, for every product that runs code. Server tick overhead, per-frame client cost and network sync budget are all documented on the product page. If a product costs you frames, you should know before you install it, not after.

Question 13

Who actually answers support tickets?

Accepted Answer

The maintainers. There is no first-line team reading from a script — the person who replies is the person who wrote the code, which is why the median response time is under four hours and the answer is usually a fix rather than a suggestion to reinstall.

Question 14

Can I request a feature?

Accepted Answer

Yes, and roughly a third of what ships originates from operator requests. Requests that would benefit a broad set of servers get prioritised; requests specific to one server are better served by the source access included with an Unlimited licence.

Question 15

Do you take commissions for custom work?

Accepted Answer

Selectively. Terrain work and bespoke server systems, yes. Reskins and small config jobs, no — those are better handled by your own team or a freelancer, and we would be a bad-value option for them.

Question 16

What happens if a product is discontinued?

Accepted Answer

Source is released to every existing licence holder along with a final build. Nobody who paid for something ends up with a server that stops working because we lost interest.

Questions

Buying and licensing

Installing and running

Getting help

Open a ticket

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